Legal

Refund Policy

Le Gall Consulting · Ulica Zlota 75A/7, 00-819 Warszawa, Poland · Last updated: May 2, 2025

30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order. Contact us at contact@legallconsulting.com with your order number.

Our Guarantee

All Claude Skills sold on this website are digital products. Because digital products are delivered instantly and cannot be "returned", we have put in place a fair and transparent refund policy that protects you as a customer while allowing us to maintain a sustainable business.

We offer a 30-day full refund on all purchases, no questions asked, as long as the request is submitted within the refund window.

How to Request a Refund

01

Send us an email

Email contact@legallconsulting.com with the subject line: "Refund Request — [Your Order Number]"

02

Include your details

Provide your order number, the email used at checkout, and the name of the product you purchased.

03

We review and confirm

We will review your request within 3 business days and confirm approval by email.

04

Refund processed

Approved refunds are credited back to your original payment method within 5–10 business days, depending on your bank or card provider.

Eligibility Conditions

  • Request must be made within 30 days of the purchase date.
  • Request must be sent from the email address used at checkout.
  • Each product is eligible for one refund only.
Non-refundable situations: We reserve the right to decline refund requests if there is evidence of abuse, such as repeated purchases and refund requests of the same product, or if the 30-day window has passed.

Chargebacks

We strongly encourage you to contact us directly before filing a chargeback with your bank or card provider. We are committed to resolving any issue quickly and fairly. Chargebacks create significant administrative burden and may result in account restrictions. If a chargeback is filed without prior contact, we will provide all purchase documentation to Stripe and your card network to contest the dispute.

Digital Delivery Confirmation

By completing a purchase, you acknowledge that:

  • You are purchasing a digital product delivered by download link.
  • Delivery is made to the email address you provided at checkout.
  • You consent to the immediate delivery of the digital product.
  • Under EU consumer law, the right of withdrawal may not apply once a digital product has been delivered and download has begun, unless covered by our voluntary 30-day guarantee above.

Contact

For refund requests or questions about this policy:
contact@legallconsulting.com
Le Gall Consulting · Ulica Zlota 75A/7, 00-819 Warszawa, Poland